Refund policy
Return & Exchange Policy – QUIETHUE
Last Updated: [01/02/2026]
At QUIETHUE, we want you to love what you wear. If something isn’t right, we’re here to help.
1. Exchange Policy
We offer size exchanges within 7 days of delivery.
To be eligible for exchange:
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Item must be unused, unwashed, and unworn
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Original tags must be intact
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Product must be in original packaging
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Exchange request must be raised within 7 days of delivery
Once approved, we will arrange a reverse pickup (where serviceable).
Customers are eligible for one exchange per order.
2. Return Policy
We accept returns only in the following cases:
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Wrong item delivered
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Damaged product received
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Manufacturing defect
You must inform us within 48 hours of delivery with clear photos and an unboxing video (mandatory for damage claims).
If approved, a full refund will be processed.
3. Non-Returnable Items
The following are not eligible for return:
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Items purchased during sale or special drops
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Used or washed products
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Minor thread variations (not considered defects)
4. Refund Process
For prepaid orders:
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Refund will be processed to original payment method within 5–7 business days after quality check.
For Cash on Delivery (COD):
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Refund will be issued via bank transfer or UPI after product inspection.
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Processing time: 5–7 business days after approval.
Shipping charges (if any) are non-refundable.
5. Exchange Process
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Email us at: support@quiethue.co.in
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Mention Order ID and reason
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Share product photos
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Our team will respond within 24–48 hours
Once approved, replacement will be dispatched after product passes quality check.
6. Important Notes
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Reverse pickup is subject to service availability in your location.
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If reverse pickup is not available, customers may be asked to self-ship.
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QUIETHUE reserves the right to reject returns that do not meet policy conditions.
7. Contact Us
For any queries:
📧 support@quiethue.co.in
📍 India